Frequently Asked Questions

The offer depends on your vehicle's year, make, model, condition, and other details. Share your vehicle information and a few photos through our quote request and our team will review it and follow up with an offer. We don't provide automatic or instant valuations.

Yes — we consider non-running vehicles. Let us know whether the vehicle starts, whether it's drivable, and any known issues when you request an offer, so our team can review it accurately.

Yes. We consider accident-damaged and collision vehicles. Photos of the damage are helpful, so add them to your request where possible and describe what happened.

It depends on the vehicle and situation. Please mention missing keys when you contact us so the team can discuss whether it affects the offer or pickup arrangements.

Yes — mechanically damaged and faulty vehicles are among the types we consider. Describe the mechanical issues in your request so we can review the condition.

Vehicle pickup is available for inquiries in Calgary and nearby communities. If you accept an offer, our team will arrange a pickup time and location with you.

Collection timing is arranged directly with our team and depends on scheduling, location, and the vehicle. We'll discuss available times with you after you accept an offer.

Ownership documentation is typically important when selling a vehicle. Requirements can vary, so please discuss your specific documents with our team when you request an offer.

Yes. Our quote request lets you add photos of your vehicle — front, rear, sides, interior, and any damage. Photos help the team evaluate the vehicle and respond with a more accurate offer. Photos are optional.

Yes — we consider pickups, SUVs, and larger vehicles in a range of conditions, including older and scrap trucks. Share the details and we'll review it.